In the event of an accident during use, compensation within the scope of the compensation amount limit is given.
Bodily Injury | Unlimited per person (including automobile liability insurance) |
---|---|
Property Damage | Unlimited per accident [cost of JPY 50,000 covered by customer (deductible)] |
Car Damage | Up to the actual value per accident [cost of JPY 50,000 covered by customer (deductible); JPY 100,000 for buses and large size trucks] |
Physical Disability | Up to JPY 30,000,000 per person Compensation will be paid for injuries to passengers (including death and residual disability) regardless of the degree of the driver’s responsibility (up to JPY 30,000,000; the amount of damage will be calculated by the insurance company based on the insurance clause). |
Note!
Instances Not Covered by Insurance/
Compensation SystemNote:
● Non Operation Charge (NOC)
In the event of a car accident, car theft, car breakdown or stains/damage to the car, if the car needs to be repaired and/or cleaned, the fees below will be charged as compensation for business interruption for that period.
Able to be driven | Driven back to the scheduled shop |
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Unable to be driven | Not driven back to the scheduled shop |
If the car is able to be driven but is not returned to the shop (left on the road, etc.), JPY 50,000 is charged.
● Expenses for flat tires
● Expenses for loss/damage, etc. to hubcaps only
The Exclusion of Liability Compensation System exempting the customer from the insurance charge incurred, as well as TOYOTA Rent a Car Double Protection Package exempting the customer from payments of the Non Operation Charge (NOC) are available.
Cost covered by customer (deductible)
Necessary payments in the event of an accident
・JPY 50,000 for property damage
・JPY 50,000 for car damage (JPY 100,000 for buses and large size trucks)
Non Operation Charge (NOC) Payment
Necessary payments in the event of an accident
・JPY 20,000 if able to be driven
・JPY 50,000 if unable to be driven
Expenses for flat tires Expenses for loss/
damage to hubcaps onlyActual fee
JPY 150,000 at most + actual fees
- or - buses and large size trucks JPY 200,000 at most + actual feesJPY 1,100 (tax included) / 24 hours*1 (JPY 1,000 excluding tax)
Cost covered by customer (deductible)
No payment necessary
Non Operation Charge (NOC) Payment
Necessary payments in the event of an accident
・JPY 20,000 if able to be driven
・JPY 50,000 if unable to be driven
Expenses for flat tires Expenses for loss/
damage to hubcaps onlyActual fee
JPY 50,000 at most + actual fees
JPY 1,650 (tax included) / 24 hours*2 (JPY 1,500 excluding tax)
Cost covered by customer (deductible)
No payment necessary
Non Operation Charge (NOC) Payment
No payment necessary
Expenses for flat tires Expenses for loss/
damage to hubcaps onlyNo payment necessary
Peace of mind in the event of an accident
*1: JPY 2,200 (JPY 2,000 excluding tax) for vehicles classified as 1 or 2 / 24 hours
*2: JPY 2,750 (JPY 2,500 excluding tax) for vehicles classified as 1 or 2 / 24 hours
*You may not be exempt depending on the accident. Please ask the staff for details.
With the TOYOTA Rent a Car Double Protection Package
Exemption from expenses for flat tires and/or loss/damage, etc. to hubcaps only
Note: Repair costs to damaged tires, costs of labor and the cost of new tires if a tire exchange is necessary, the cost for lost hubcaps, and the cost of wheels if damaged are free of charge.
[Points of concern]
In the unlikely event of an accident, handle the situation in a calm manner.
Get help for anyone injured.
Report the accident to the police.
Get the name, home address, and contact information of the other party, as well as the location of the accident.
Contact the TOYOTA Rent a Car Reservation Center or the pick-up location.
Visit a police station in the same prefecture where the parking violation sticker was issued.
Go through the formalities and pay the fine.
Return the rented car.
Present documents received from the police and the receipt for penalty when you return the rented car.
We will charge you an illegal parking fee.
Ordinary-sized
JPY 25,000 (non-taxed)
Semi Medium/Medium/
Large Vehicle
JPY 30,000 (non-taxed)
Moreover, if you fail to A) complete the formalities or B) pay the illegal parking fee…
We will report you to the police, Public Safety Commission, and Rent-a-Car Association; and any further requests from you for rental cars will be refused from all branches of TOYOTA Rent a Car and Rent-a-Car Association member companies in Japan. If you go to the police after returning the car, pay the penalty, and present the parking violation sticker and receipt to us, we will refund the illegal parking fee.
The car is provided with a full tank of gasoline (or diesel) when you pick it up, so please refill it at the nearest gas station when returning it. If the tank is not full, you will be charged a prescribed fuel fee according to the mileage.
If you refuel at a self-serve gas station, please take care not to use the wrong type of fuel.
Regular Unleaded
(red)
High-octane
(yellow)
Diesel
(green)
For hybrid vehicles, we recommend Hybrid Fuel Charging, which does not require refueling when the car is returned.
Special, Convenient Hybrid Fuel Charging
The customer is charged a fuel fee calculated from the mileage and actual fuel consumption. The fuel fee is adjusted according to the “average fuel consumption” shown on the display. Refueling the car when returning it is less convenient, and the eco-driving mode reduces your fuel fee.
Please contact the TOYOTA Rent a Car Reservation Center or the pick-up location in advance if you decide to rent the car longer. Please pay the difference in fees when you return.
Note:
A prescribed penalty will be charged if you exceed your scheduled rental hours without prior notice.
English Information
0800-7000-815(toll free)
092-577-0091(+81-92-577-0091)
Business hours 8:00~20:00
Please check the vehicle before your departure.